Frequently Asked Questions

Book online in a couple of taps — pick your service and time and you'll get a fast confirmation by text. Prefer to talk it through? Call or text us anytime.

Homes across Austin, and especially Lake Travis (Bee Cave, Lakeway, Spicewood, Steiner Ranch, Hudson Bend, The Hills) and Westlake & Central (West Lake Hills, Westlake, Barton Creek, Rollingwood, Tarrytown). We also come out to Cedar Park, Pflugerville, Dripping Springs and Horseshoe Bay by appointment. We detail at houses, not apartment complexes or high-rises. Just outside the area? Text us and we'll let you know.

Fully — $1M per occurrence, $2M aggregate, and $25K garage keepers coverage. Your vehicle is protected while we work.

Exterior about 30 minutes to an hour, Interior about 2–2.5 hours, and a Full Detail 2.5–3.5 hours depending on vehicle size and condition.

Most of greater Austin is included. If you're more than a 30-minute drive from us, it's $1 per minute beyond the first 30 — we'll tell you the exact amount when we confirm your booking.

No — add-ons can't be booked by themselves. Each one is added to a main service, like an Exterior, Interior or Full Detail, and quoted before any work starts.

Yes, both — by quote, because there is no set price for either. Call or text (737) 734-2828 with a photo and we'll send you a price. Boats and golf carts can't be booked online.

Secure payment through Square. Standard details require no deposit; larger jobs like ceramic coating may require a small deposit to hold your slot.

No problem — just reply to your confirmation text or call us and we'll find a new time. Changes made more than 24 hours before your appointment are always free. Inside 24 hours, or a no-show, is a $50 fee, since that slot and the drive time are held for you. Weather and emergencies are never charged. The full policy is on our terms page.

No. As long as we can reach the car, an outdoor spigot and an outlet, you can be at work or out for the day.

Yes — an outdoor spigot and a standard outlet within reach of the car. The water runs through our de-ionizing filter before it touches the paint, so the rinse dries spot-free. It is also why we detail at houses rather than apartment complexes or high-rise garages.

Yes — a detail on a regular schedule at a member rate: 10% off quarterly, 15% off every two months, or 20% off monthly. The details are on our maintenance plans page.

Seven days a week, 8 AM to 6 PM, by appointment.

Gage Terrazas, who owns TRZ Shine & Detail. It is owner-operated — the person you book with is the person in your driveway.

Yes. Trucks and SUVs are on the same published prices by vehicle size, and a few company vehicles can be done on a schedule at your lot — see our fleet detailing guide.

We move it. Reply to your confirmation text or call, and we will find the next good day — weather changes are never charged.

Yes. Pet hair removal is a $30 add-on to an interior or full detail, and it is slow, careful work — our guide on getting dog hair out of a car explains why.

Yes. The coating is $250 for a sedan, $350 for a two-row SUV and $450 for a three-row SUV or truck. Paint correction is not included and is quoted after we look at the paint.